Privacy Policy

Terms of Use

Thank you for visiting solutions.neopost.com (the “Site”).

Neopost Software and Integrated Solutions (”NSIS”) respects the privacy of neopostloopone.com users (”Users”) and is committed to protecting the information disclosed by its Users while using the Site. Accordingly, this Privacy Statement describes the practices that Neopost Software and Integrated Solutions follows with respect to information collected in connection with use of the Site only, and does not govern any other NSIS online or offline data collection and use practices. By using the Site, you hereby consent to the data collection and use practices described herein.

Collection of Information

Personal Information may be collected from a User after the User accesses the Site. For purposes of this Privacy Statement, “Personal Information” means any information collected during the registration process that may be used to identify a User, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, gender, occupation, industry, personal interests, and other information needed to provide a requested service.

In addition, Billing Information may be collected from a User entering into a transaction on the Site. For purposes of this Privacy Statement, “Billing Information” means any information collected during a transaction on the Site, which includes billing related contact information, as well as payment and credit card information.

Generally speaking, Users of the Site do not divulge Personal Information to NSIS by simply accessing the Site, and NSIS does not collect Personal Information, including the User’s email address, without first asking the User for it. However, certain areas of the Site may require registration or a password before accessing such areas, or before obtaining additional information. As a result, NSIS may explicitly request Users to provider Personal Information to access these areas or obtain the additional information. In addition, Billing Information will only be collected if the User enters into a transaction on the Site.

Use of Information

Personal Information is used by NSIS to develop, improve and provide NSIS products and services. NSIS may also use this information to provide Users with information, and for internal marketing and lead generation purposes. However, except for disclosure to entities assisting NSIS in its business (”service providers”), none of the Information collected is shared with organizations external to NSIS without the User’s express prior consent (”Opting-In”)(see below for more detail). Service providers given Personal Information are also required to follow the same standards stated in this Privacy Statement.

Billing Information is used to assist NSIS in processing a transaction and any Billing Information collected on the Site will not be shared with any third party other than a credit card or payment processing party, which may be provided the information necessary to complete a credit card or payment transaction.

A User’s Personal Information may also be used in accordance with any applicable agreements between NSIS and its Users and their respective companies, and such agreements shall control over this Privacy Statement in the event of a conflict.

Finally, because NSIS is part of a global Neopost Group, a User’s Personal Information may be shared with other Neopost Group offices or subsidiaries around the world, provided that such entities maintain the confidentiality of such Personal Information consistent with this Privacy Statement. NSIS will also disclose information if required to do so by law, to enforce the Site’s Terms of Use, or in urgent circumstances, to protect personal safety, the public or its websites.

Collection of Traffic Data and Aggregate Level User Information

The Site servers may capture certain “Traffic Data” when Users visit the Site, including: date and time of visit; refer address (location from which a visitor comes to neopostloopone.com); type of Internet browser; IP address; operating system; pages visited; and time spent at the Site and its pages. (Each computer that connects to the Internet is assigned a unique number [an IP Address] for identification purposes). A visitor’s email address is not captured and Traffic Data is not associated with any User’s Personal Information.

In addition, the Site may collect Aggregate Level User Information to share with third parties. The Aggregate Level User Information shared will not contain any Personal Information and cannot be tied to any User.
Use of Traffic Data and Aggregate Level User Information

Traffic Data and Aggregate Level User Information may be used to help diagnose problems with the Site and to assess, improve, operate and administer the Site.

Use of Cookies

NSIS may utilize a standard technology called “cookies” to collect information about how the Site is used. Cookies were designed to help determine if a particular user had visited a site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that web sites can send to the User’s browser. Cookies cannot retrieve any other data from your hard drive or obtain your email address. If you are simply browsing the Site, a cookie may be used to identify your browser as one that has visited the Site before.

NSIS may also make use of memory-based cookies in support of authenticating the user of certain NSIS applications. Similarly, if Users are registered to use certain NSIS services requiring a user ID and password, NSIS may use cookies so that NSIS can provide personalized information based on preferences the Users have indicated while using the Site.

Although Users have the ability to modify their browser to either (i) accept all cookies, (ii) notify them when a cookie is sent, or (iii) reject all cookies, please know that it may not be possible to utilize certain NSIS services or Site functionalities if cookies are rejected.

Information on popular browsers and how to adjust them to control cookies can be found at the following Web sites:

Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm

Netscape Navigator:
http://www.netscape.com/legal_notices/cookies.html

Data Security

Users Billing Information is password-protected for privacy and security. NSIS safeguards the security of the data sent to NSIS with physical, electronic, and managerial procedures. In certain areas of the Site, NSIS uses industry-standard SSL-encryption to enhance the security of data transmissions. While NSIS strives to protect User information, NSIS cannot ensure the security of information transmitted, and urges its Users to take every precaution to protect their personal data. Changing passwords often, using a combination of letters and numbers, and making sure that browsers are secure are all prudent practices that NSIS recommends.

For site security purposes and to ensure Site uptime, NSIS employs software programs that monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this Policy Statement. Intentional misuse of secure information will be investigated and may result in criminal or civil prosecution.

This Site Targets Adults

This Site provides information to Adults to potentially enter into transactions and obtain other information. Minors (individuals under the age of 18) are not eligible to enter into transactions on this Site, and by completing the registration process, during which Personal Information is collected, each User verifies that he or she is at least 18 years of age.

Other Sites

This site may contain links to other sites. NSIS is not responsible for the privacy practices or the content of such Web sites.

Choice/Opt-In/Opt-Out

To the extent that our Site requests or requires Users to provide Personal Information and the User elects to provide such Personal Information, then the User thereby “Opts-In” and consents to NSIS’s internal use of such information, including its use for marketing and lead generation purposes. However, Users may subsequently elect to “Opt-out” of receiving direct marketing or market research information by taking affirmative action to indicate that the User no longer consents to such use by sending an e-mail specifically stating this request to support@loopone.com. In addition, NSIS will not disclose Personal Information to third parties (except for service providers), unless NSIS explicitly asks the User for permission to make such disclosure and the User affirmatively “Opts-In” and thereby consents.

Correcting/Updating and Deleting Information

Users registered with NSIS can review their Personal Information by e-mailing support@loopone.com. Users may also request to modify or delete the Personal Information held by NSIS by sending an email to support@loopone.com.

Changes to this Privacy Policy

NSIS may periodically change this Privacy Statement. For example, as NSIS updates and improves its services, new features may require modifications to the Privacy Statement. If NSIS decides to change this Privacy Statement, it will publish a notice on the Site that the statement has been changed and post those changes on this page. Continued use by you of the Site constitutes your agreement to be bound by and subjected to this Privacy Statement.

Questions or Suggestions

Neopost Software and Integrated Solutions
Attn: Business Development
6300 Bridge Point Pkwy
Bldg. 2, Ste 300
Austin, Texas 78730
1-800-250-1555
1-800-250-2234 Fax
webmaster@neopost.com (e-mail)

This Privacy Statement was last updated June 29, 2009.